Document Pickup & Delivery Policy

Last updated: April 06, 2026

Delivery Methods

  • Courier delivery via trusted partners
  • Office delivery and pickup by client
  • International delivery (additional charges may apply)

Processing Time

Processing and delivery timelines vary based on document type, country, and authority involved.

  • Timelines are indicative only
  • No guaranteed delivery or completion timelines

Client Responsibility

Clients must:

  • Provide accurate and complete documents
  • Provide correct delivery details
  • Pay applicable service and delivery charges

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Loss or Damage

While we exercise reasonable care, I Y Enterprise shall not be liable for:

  • Courier delays or loss
  • Damage during transit
  • Handling issues by embassies or authorities

Clients are advised to opt for insured courier services for high-value documents.